Security & Compliance
DGuard is designed to comply with the highest security standards required by financial institutions.
Certifications & Compliance
ISO 27001
CertifiedInformation Security Management System
SOC 2 Type II
CertifiedSecurity, availability and confidentiality controls
PCI-DSS Level 1
CertifiedCard data security standard
GDPR
CompliantEuropean data protection regulation
PSD2
CompliantPayment services directive
API Security
Encryption in Transit
✓ TLS 1.3Required
✓ TLS 1.2Supported
✗ TLS 1.1, 1.0Disabled
Advanced Authentication
OAuth 2.0 + JWT
Standard authentication method
StandardmTLS
Mutual authentication with certificates
EnterpriseIP Whitelisting
Source IP restriction
EnterpriseData Protection
Data Residency
EU
Frankfurt, Germany
Default for EU clients
MENA
Dubai, UAE
Available for MENA clients
US
Virginia, USA
Available on request
Data Retention
Transaction logs7 years
Session data90 days
Analytics data30 days
Incident Response
Critical (P1)
Response Time
15 minutes
Resolution Time
4 hours
High (P2)
Response Time
1 hour
Resolution Time
8 hours
Medium (P3)
Response Time
4 hours
Resolution Time
24 hours
Low (P4)
Response Time
24 hours
Resolution Time
72 hours